Income Maximisation
We can provide you with the following free support:
- Completion of a Standard Financial Statement (SFS) and outcome letter;
- Identification of unclaimed welfare benefit entitlements;
- Personal budgeting and money management advice;
- Advice and support with water & energy arrears;
- Applications to charitable trust funds to secure household essentials;
- Health & wellbeing applications i.e. blue badge applications, occupational therapy referrals.
To be eligible for free Income Maximisation, you must:
- Have a Severn Trent account
- Have a household income of £25,000 or less
Debt Advice
We can provide you with the following free support:
- Draft a household budget, including creditors, in line with the Standard Financial Statement (SFS);
- Personal budgeting and money management advice, support to prepare a realistic budget and reduce expenditure including social tariff applications;
- Advice on priority debts vs. non-priority debts and sanctions;
- Advice on insolvency options, enforcement, Debt Management Plans, and disputes on an assisted self-help basis;
- Advise you on next-steps and signposting for additional assistance;
- Insolvency options - assistance in Bankruptcy or Debt Relief Order applications
To be eligible for free Debt Advice, you must:
- Have a Severn Trent account
- Have arrears on your Severn Trent account of £700+
If you are applying for the support yourself, please create an individual account. If you work for an advice agency and you are applying on behalf of somebody else, please create an advice agency account.
Since the launch of the Customer Assistance Scheme portal, over £315,000 of unclaimed benefits and other financial support has been identified for Severn Trent customers.
"Thank you for helping me apply for Personal Independence Payments (PIP). My income has now significantly increased which has made my essential everyday care needs more affordable each month"
Jane from Birmingham
